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Work Report Setup
Work Report settings live on Time Track Central Setup, under a Work Reports group that only appears with a business or enterprise license — an instructional notice, "Work Reports is only supported with a business or enterprise license," is shown in its place otherwise.
Numbering
Work Report Nos. — required. The number series new work reports are assigned from.
Auto Approve
| Field | Description |
|---|---|
| Auto Approve Offset (labeled Date Formula in Business Central) | A date formula (e.g. 7D) counted from the report's send date — once it elapses on a sent-but-unapproved report, the report is automatically approved instead of waiting indefinitely on the customer. Entering a value here registers a recurring job queue entry that performs the auto-approval check — see Scheduling the background jobs below. This is the company-wide default; it can be overridden per customer, see Work Report Contacts. |
| Approve Only Working Days (labeled Only Work Days in Business Central) | Restricts auto-approval to land only on working days. Requires a Base Calendar Code to already be set on Company Information — set that first if changing this field errors. |
Website
Link Expire Offset (labeled Link Expire Date Formula in Business Central) — a date formula, also counted from send date, after which the customer-facing link stops working entirely — not just for approving, but for viewing the report at all, even one that's already been approved or rejected. Set this generously enough that a customer reviewing a report near the end of the window (or wanting to refer back to a past decision) isn't locked out.
Report
Formatting defaults applied when generating a work report document:
| Field | Description |
|---|---|
| Report Short Date | The date format used for short dates on the report. Validated against a real format string on save; defaults to <Day>-<Month>-<Year4> (e.g. 15-03-2026) when left blank. |
| Report Long Date | The date format used for long dates on the report. Defaults to <Weekday Text>, <Day>-<Month>-<Year4> (e.g. Sunday, 15-03-2026) when left blank. |
| Attach PDF to Approval E-mail | Whether the approval email also attaches a PDF copy of the report, rather than just a link. Worth thinking about before turning this on: a link-only email nudges the approver to actually click through and approve or reject, while attaching the PDF gives them everything up front but may reduce how often they follow the link to act on it. Either way, the approver can always download the report from the web UI after approving. |
Customizing the layout
The fields above only cover date formats and PDF-attachment behavior — the document's actual layout (which fields appear, table structure, logo, styling) is a standard Business Central Word report layout, editable like any other BC report:
- Search BC for Report Layouts, find the Work Report report, select its layout, and choose Export Layout to download the current
.docx(or use Download from the report's request page). - Open the file in Word, show the Developer tab, open XML Mapping Pane, and add or remove content controls mapped to the report's dataset fields.
- Save the file, then back on Report Layouts choose New Layout (Format Options: Word) and upload it, or replace the existing user-defined layout.
This isn't specific to Time Track Central — see Microsoft's Work with Word layouts for the field-mapping mechanics, which apply the same way to any Word-based BC report.
Scheduling the background jobs
Two actions under Job Queue register the recurring background jobs Work Reports depends on — neither runs unless you set it up:
- Work Report Status — checks whether a report's timesheet lines have been posted and invoiced, and promotes the report's status accordingly.
- Work Report Auto Approve — auto-approves reports that have passed the Auto Approve Offset above.
Run Check Work Reports (under Checks) periodically, or after a bulk data change, to re-approve timesheet lines on already-approved reports and refresh derived fields on open/rejected ones.